IT Service Providers

The focus of the “IT Service Providers” department is on researching and developing cloud-specific solutions for establishing data sovereignty and data spaces. The team also works on optimizing cloud configurations, for example to reduce the costs of cloud infrastructures and the carbon footprint.

In the “IT Service Providers” department, we pool our expertise in the data-driven operation of cloud infrastrConsulting and concept development: developing customized strategies for the effective use of data and redesigning business models.

Technology and tools: Providing state-of-the-art technologies and tools for data collection, analysis and use, such as data spaces.

Training and education: Training to enable employees to successfully use data-driven strategies and technologies.uctures. We develop tailor-made solutions for monitoring the (edge) cloud and create corresponding proposals for best-practice deployment configurations for cloud users. We are currently focusing specifically on the management of operating costs (FinOps) and the CO2 footprint (GreenOps).

In addition, we integrate data space technologies with cloud providers to enable sovereign access to existing data spaces such as Catena-X.

Data Space as a Service: Data spaces as a service offering for the industry

Due to the ever-increasing number of established data spaces, the need for technology providers that enable participation in data spaces is also increasing. We support IT service providers in embedding data space technologies and related services as a service offering in their portfolio and thus opening up new business areas or expanding existing offerings relating to digital sovereignty.

FinOps: Cost optimization in the cloud

By analyzing the deployment, cost transparency can be created that can be viewed both centrally and by users. The Fraunhofer ISST tool “Automatic Recommender for Resource Configuration (ARRC)” automatically creates optimization suggestions that reduce operating costs in FinOps measures. Employees can thus take responsibility for their cloud usage. Cloud service providers also benefit from better hardware utilization and can serve more customers.

GreenOps: Improving sustainability through software

GreenOps focuses on the operation of software in a particularly sustainable way. However, it is often not very transparent how sustainable software is. Accordingly, it is important to monitor the software during operation in order to be able to calculate how high the software's CO2 footprint is. The ARRC tool is also used here. It monitors the running software and makes suggestions as to how the deployment can be configured more sustainably.

Our range of services

Fraunhofer ISST supports companies in the development and implementation of data-driven business models through:

• Consulting and concept development: developing customized strategies for the effective use of data and redesigning business models.
• Technology and tools: Providing state-of-the-art technologies and tools for data collection, analysis and use, such as data spaces.
• Training and education: Training to enable employees to successfully use data-driven strategies and technologies.